Política de envío
SHIPPING POLICY
Last updated: April 23, 2026
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
Please note that processing times may be extended during high-demand periods or due to unforeseen circumstances.
Shipping & Delivery Times
We ship worldwide.
Estimated delivery time is 6–9 business days, depending on your location and carrier conditions.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors outside our control, including but not limited to:
- Customs processing
- Carrier delays
- Weather conditions
- High shipping volume
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take 24–72 hours to update after shipment.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address provided is correct and complete.
HOLDEN is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us at:
We will work with the shipping carrier to resolve the issue. However, we are not liable for delays or losses caused by third-party carriers.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.
We will evaluate the issue and provide an appropriate resolution.
Contact
For any shipping-related questions, please contact: